• Overview
• Starting the TurboApp
• Step 1. Upload Files
• Step 2. Corporate Information
• Step 3. Location Information
• Step 4. Equipment
• Step 5. Rates & Fees
• Step 6. Review and Submit Application

Overview

TurboApp in Merchant Central enables you to quickly onboard new merchants directly to the Repay processor. The application process is simple and takes approximately 5 minutes to complete.

For guidance on activating the Repay boarding integration, refer to the Repay Boarding Integration Guide.

Starting the TurboApp

To begin the boarding process, click the Board Merchant button in the lead's Actions tab.

If your site supports multiple processors, select the Repay processor, then click Continue.

You will be directed to the New Application page. Choose or enter the required application parameters, then click Start Application.

After the application is started, lead information, including files and assigned users, is automatically populated into the new TurboApp fields based on the pre-configured field mappings.

More info: TurboApp Field Mappings

The application is divided into six stages. In each stage, you can review and update information as needed. In the final stage, you can review the full application packet before submitting it to Repay.

TurboApp saves information automatically, so you can pause the process and return later if needed.

To find incomplete applications, go to Manage → TurboApp → Incomplete Apps.

Step 1. Upload Files

In the first step, upload the following documents:

• A signed processing agreement from the merchant.
• A voided check.
• Any additional supporting documents.

When finished, click Next to continue to the next stage.

Below is an example of the Upload Files page:

Step 2. Corporate Information

Enter the merchant's corporate information. Fields marked with a red asterisk (*) are required.

Step 3. Location Information

Enter the merchant's location information.

Note: If there is more than one owner, select Yes under the Include Beneficial Owner 1 label. An additional section will appear for the second owner’s information.

Below is an example of the Location Information page:

Step 4. Equipment

Select the required equipment and options. You must choose at least one type of equipment.

Step 5. Rates & Fees

Choose the discount rates and fees for the applicable card brands and any additional services, such as PIN-Debit and EBT.

Step 6. Review and Submit Application

In the final step:

• Review the information entered.
• To print or save the page as a PDF, click the Print button.

After verifying the information:

• Check the Terms & Conditions box.
• Click Submit Application.

If errors block the submission, a warning message will appear with details about the issue. Correct the errors, return to the submission page, check the Terms & Conditions box again, and click Submit Application.

After the application is submitted successfully, a confirmation message will appear.

This streamlined process helps ensure an efficient and accurate onboarding experience for new merchants.