The TurboApp from Merchant Central enables you to effortlessly onboard new merchants directly to the Repay processor. The application process is simple and takes approximately 5 minutes to complete.
For guidance on activating the Repay boarding integration, please refer to our Repay Boarding Integration Guide.
Starting the TurboApp
To initiate the boarding process, click the Board Merchant button located in the lead's Actions tab.
If your site supports multiple processors, select the Repay processor and click Continue.
You will be directed to the New Application page. Choose or enter the necessary application parameters, then click Start Application.
Once the application is started, lead information—including files and assigned users—will automatically populate into the new TurboApp fields based on the pre-configured field mappings.
More info: TurboApp Field Mappings
The application is divided into six stages. In each stage, you can review and update information as needed. In the final stage, you will have a chance to review the entire application packet before submitting it to Repay.
TurboApp saves information automatically, allowing you to pause the process and return later if needed.
To find incomplete applications, go to Manage > TurboApp > Incomplete Apps.
Step 1. Upload Files
In the first step, upload the following documents:
- A signed processing agreement from the merchant.
- A voided check.
- Any additional supporting documents.
When finished, click Next to proceed to the next stage.
Below is an example of the Upload Files page:
Step 2. Corporate Information
Enter the merchant's corporate information in this step. Fields marked with a red asterisk (*) are required.
Step 3. Location Information
Provide the location information for the merchant.
Note: If there is more than one owner, select 'Yes' under the 'Include Beneficial Owner 1' label. An additional section will appear for the second owner’s information.
Below is an example of the Location Information page:
Step 4. Equipment
Select the necessary equipment and options. You must choose at least one type of equipment.
Step 5. Rates & Fees
Choose the discount rates and fees for various card brands and any additional services, such as PIN-Debit and EBT.
Step 6. Review And Submit Application
In the final step:
- Review the information entered.
- To print or save the page as a PDF, click the Print button.
After verifying the information:
- Check the Terms & Conditions box.
- Click Submit Application.
If there are errors blocking the submission, a warning message will appear detailing the issue. Correct the errors, return to the submission page, check the Terms & Conditions box again, and click Submit Application.
Upon successful submission, a confirmation message will appear.
This streamlined process ensures an efficient and accurate onboarding experience for new merchants.