USAePay is a very popular merchant gateway that has been providing industry-leading solutions since 1998. Solutions that USAePay provides include Mobile, Ecommerce, Retail, MOTO, Vertical Market, and Merchant Console.
USAePay supports all major credit card platforms and shopping carts with secure transactions and fraud prevention. It provides a lot of value for clients, including improved reporting, more efficient payment processing, strong mobility and connectivity, and decreased risk of fraud.
IRIS CRM brings that all to you in a user-friendly integration that makes onboarding merchants from IRIS to USAePay a fast, convenient process. The integration for USAePay supports First Data Nashville, First Data North, TSYS, Heartland, Paymentech, MerchantE, and Global Payments.
Enabling IRIS CRM’s USAePay Boarding Integration
ISOs can use their USAePay Reseller API credentials to onboard merchants directly to USAePay, using existing merchant profile information to increase boarding speed and accuracy.
Enabling IRIS CRM’s USAePay boarding integration is a quick and easy process.
To start configuring the USAePay integration, you will need the USAePay Reseller API credentials that were provided when you signed up as a USAePay reseller, including your Username, Password, API Key, and API PIN.
Your Reseller API credentials can be retrieved from your reseller console.
Once you have collected your credentials, return to IRIS CRM, navigate to Manage > Administration, and then type USAePay in the search bar.
You can also click Integrations on the left navigation panel, then click USAePay.
You will now need to enter your USAePay Reseller API credentials, then click Validate Credentials to ensure that the information is correct and the connection can be made successfully:
If the connection is established successfully click the Save button next to the Validate Credentials button to save the connections settings.
Below the Validate Credentials button you can also select the ticket type to be associated with the USAePay integration, and hide the reseller pricing information from the Helpdesk ticket comments:
Note: After you've selected a specific ticket type, new tickets created with that type will automatically show the USAePay boarding options.
Once you have configured all of the required settings click Save Settings to complete the setup process.
USAePay Configuration Log In Page
Before IRIS CRM’s new integration with USAePay, ISOs would need to perform double data entry to board merchants. You would need a dedicated support staff to manually input merchant data from each application to USAePay, costing money and time for every single merchant onboarded.
Thanks to IRIS CRM’s USAePay merchant boarding integration, your administrative staff will be able to board more merchants in less time and your ISO can generate new residuals – and additional revenue streams – faster than ever.
To start boarding merchants to USAePay directly from your CRM, start at the Helpdesk and click Add New Ticket.
Select USAePay Boarding as the ticket type, search for the merchant you would like to onboard, and click Add Ticket in the bottom right corner:
This kicks off a series of three steps that you’ll need to complete to finish the boarding process to USAePay.
Step 1: Merchant Details
The first step is to confirm the merchant details, including Merchant Information, Contact Information, Bank Information, and Merchant Settings.
Review the data you see for the specific merchant you are onboarding, and then click Next in the bottom right corner once you are ready to proceed:
Step 2: Processing Info
Next, you will arrive at the processing information section.
On this page, you can confirm important data like Card Processing Information, Login Settings, Batch Settings, and API Key Settings.
Fields marked with a red asterisk are required, and most should already be pre-filled out with existing merchant information.
IRIS CRM’s USAePay integration automatically imports all of a merchant’s relevant data directly from the merchant processing agreement (MPA) into the boarding process:
Confirm the processing information and click Next to head to the third step.
Step 3: Pricing
We have reached the final step — pricing. In this step, you can edit and confirm the Billing Options for the merchant you are onboarding to USAePay. There are a few options here so make sure you review to ensure that the settings.
The first part involves defining who pays the Setup, Per Transaction, and Annual Security Fees. This can either be the Reseller or the Merchant for each, depending on the setup.
Next is the Gateway Package. Select from your pre-configured USAePay gateway service packages, then choose the value-added services that the merchant has opted into.
Ensure that the right package and value-added services are selected, and click Finish to complete the merchant onboarding process.
Once you have confirmed the pricing information, you are good to go. Click Finish and you will get a confirmation that the merchant has successfully been boarded.
Your USAePay merchant now has instant access to the USAePay gateway services and value-added features, and your ISO has a new source of revenue.