The Risk Reporting page gives you a bird's eye view of your merchants' businesses so you can identify high-risk merchants and take the appropriate action to mitigate the risks.
To access the page click the Risk Reporting option under My Merchants:
The Risk Reporting page now opens up showing the merchant data.
The data is automatically pulled from all of the processors integrated with your CRM, and you can filter the report down by Processor, Group, SIC code and other filters:
The report shows each merchant's DBA name and the MID, followed by various merchant metrics such as Total Volume, Chargebacks Volume, Returns Volume, and more:
Use the options in the report header to export the report to a CSV file, search the merchants, or change the columns that are displayed in the report (using the gear icon):
Note that you can also set up automated risk alerts to notify you when merchant's transactions, chargebacks, returns, or other metrics exceed a pre-determined threshold.
More info: Risk Alerts