SMS or MMS messages that contain words in prohibited categories will be blocked by the system.
If you attempt to send an SMS message that contains a prohibited word or a phrase then an error message will be shown as seen in the below example:
Here is a list of the word categories that are not allowed in SMS messages:
-
High-risk financial services
-
Third-party lead generation services and marketing
-
Debt collection or forgiveness
-
"Get rich quick" schemes
-
Illegal substances/articles
-
Prescription drugs
-
Gambling
-
"S.H.A.F.T." use cases and electronic smoking devices
For more information please see the following articles:
- Forbidden Message Categories for SMS and MMS in the US and Canada
- Can I send cannabis or CBD related messaging traffic on Twilio