New Features
Released 12/22/2020 - 12/28/2020
- A new button has been added on the Forms Mappings page to enable the exporting of E-Signature application mappings. (19901)
Released 12/01/2020 - 12/07/2020
- ISOs can now board merchants to the NMI Gateway through the Helpdesk. The new integration supports the Chase Paymentech Tampa, Elavon, First Data Nashville, First Data Omaha, TSYS, and Worldpay networks. Additional processors will also be added based on demand. (22437)
Fixes/Improvements
Released 12/22/2020 - 12/28/2020
- The E-Signature report now has a new column for lead status. (10690)
- An issue with ticket search on lead and merchant views has been resolved. (27175)
- The TSYS TurboApp has been updated with several improvements and fixes. (27056)
- The Sales Agent ID field in the Fiserv North TurboApp now accepts alpha-numeric values. (27162)
- Paysafe TSYS residuals reports can now be imported from two Excel tabs. (26727)
- An issue with API subscription not firing on lead status update has been resolved. (27108)
- The Add Ticket button on a new Helpdesk ticket is now disabled until a ticket type is selected. (26956)
Released 12/15/2020 - 12/21/2020
- The TSYS Wholesale TurboApp now supports a new option for adding American Express ESA. (24110)
- The password fields have been removed from the MX Connect API Datasource settings. (24353)
- The Manage eSignature page has been updated to show user-friendly error messages. (26930)
- E-Signature apps with password protection enabled no longer cause an error with Adobe services. (26514)
- An issue with the SIC Code Description field in the Paysafe TurboApp always showing the same value has been resolved. (26708)
- The Export Per Agent feature now comes with the option of disabling the Detail Report for selected users. (26883)
- The View As feature is now hidden if there are no users to select. (26986)
Released 12/08/2020 - 12/14/2020
- The Helpdesk ticket used for Authorize.Net merchant boarding now automatically pulls banking information from the merchant's profile. (25407)
- The TSYS Wholesale TurobApp now comes with the option of disabling MasterCard and Visa cards. (25978)
- Automatic DBA name override via scheduled TSYS SFTP task has been disabled. (25233)1
- An issue with a valid email not being accepted in the lead field due to the underscore character has been resolved. (26788)
- The Last Batch Date column has been added to the Merchange Management page. (23409)
- An issue with Adobe services returning an error when generating an E-Sign app has been resolved. (26838)
- An error that occurred when attempting to upload recordings to the IVR has been resolved. (26981)
Released 12/01/2020 - 12/07/2020
- Users can now send E-Signature applications from the mobile app. (24926)
- The MOD10 algorithm check can now be disabled in the TSYS Wholesale TurboApp. (26347)
- The Payments report table now shows a new column for the lead ID. (25038)
- New notifications settings have been added to the User Settings page to enable sending notifications to the same user who initiated the action. (21383)
- The Helpdesk API now comes with additional functions for working with ticket checklists. (25359)
- The TSYS Wholesale TurboApp now allows for a custom start date to be set as default in Fee Item Details. (26314)
- The TurboApp page now displays the DBA name in the browser window title. (25987)