New Features

Released 10/08/2020 - 10/14/2020      

• The new Invoice Widget now provides an easy way to view the status of invoices sent to clients. (24133)
• New options have been added for copying and updating TSYS equipment from the Merchant Details page. (24447)

Released 10/01/2020 - 10/07/2020      

• New action on the Residuals page now enables users to download a .zip file containing all agents' payout summaries in their own Excel files. (5237)

Fixes/Improvements

Released 10/29/2020 - 10/31/2020         

• The lead Attachments tab now comes with a new search box to help locate attached files faster. (25040)
• A UI issue found in the new email template popup has been resolved. (25033)
• The mobile app now requires the user to authenticate with fingerprint each time the app is minimized or after 30 minutes of inactivity if fingerprint authentication is not enabled. (23828)

Released 10/22/2020 - 10/28/2020         

• PASO rate calculations are now performed using 6 decimal places. (25130)
• The TSYS Wholesale TurboApp now comes with the option of adding the merchant's email address that's used for receiving dispute alerts. (24012)
• An issue where negative numbers in currency format were displayed incorrectly in the Detailed residuals view has been resolved. (25443)
• The invoices widget has been added to the lead Payments tab with the same user class permissions. (25518)
• The Clover Care option has been added to Fiserv TurboApp. (25569)

Released 10/15/2020 - 10/21/2020         

• The Helpdesk ticket report table now includes the new Group column. (23424)
• The users who have line items are now correctly listed in the user selection dropdown on the Manage Residuals page. (25403)
• The PDF page sizes are now validated when uploading the file to the Dispute Responder, to prevent the pages from being cut off. (25260)
• The First Data Omaha Boarding API has been updated with new improvements and abilities as per the October API release from First Data. (24421)
• The First Data North Boarding API has been updated with new improvements and abilities as per the October API release from First Data. (24569)
• The Bulk-Assign Templates tab on the Manage Residuals page now also shows usernames in addition to the actual names of the users. (23859)

Released 10/08/2020 - 10/14/2020         

• The Copy button has been enabled for lead email fields. (25377)
• In issue with displaying an incorrect ticket due date for users in a different time zone has been resolved. (25283)
• The date sorting now works correctly on the Manage POST Token URLs page. (25136)
• An issue with incorrect percentage values being imported using the Residuals import has been resolved. (24371)
• A UI issue found on the email template attachments has been fixed. (24239)
• "This user manages" section on the user settings page now shows disabled users with a red dot. (25262)
• Document tooltip no longer stays stuck on screen after previewing/downloading file. (24665)

Released 10/01/2020 - 10/07/2020      

• The ticket number placeholder has been added to email templates. (23428)
• The Email Domain Checker now allows administrators to check email addresses for proper domain configuration. (22596)
• An issue with a single invoice being charged twice has been resolved. (25168)
• An issue with duplicate merchant approval notifications has been resolved. (25148)
• An issue with required lead Percentage fields not accepting zero value as the default has been resolved. (25143)
• Several minor UI issues on Residuals and Calendar pages have been resolved. (24746, 25167)