New Features

Released 07/29/2020 - 07/31/2020    

• The Merchant Data Sharing feature now enables ISOs to quickly and securely transfer selected merchant data from one CRM site to another, based on easily configurable data-sharing rules. (20371)

Released 07/22/2020 - 07/28/2020    

• First Data now offers complete end-to-end dispute management, providing the ISO and the merchant with all of the information necessary to compile evidence and begin a response on day zero. (22699)

Released 07/01/2020 - 07/07/2020    

• TSYS Wholesale ISOs can now view up to date information on the merchant's TSYS Equipment on the Merchant Details page, under the Account Status tab. (22699)

Fixes/Improvements

Released 07/29/2020 - 07/31/2020    

• The Residuals mappings page now has two new columns for Pass-Through and SIC Code. (23543)
• If a user changes their IP address while using the mobile app they will now be logged out automatically. (23559)
• The ability to board Canadian merchants with TSYS Wholesale using DataSource Canadian Bank has been added. (21838)

Released 07/22/2020 - 07/28/2020    

• The TurboApp read-only default values are now applied correctly in the TSYS TurboApp. (22147)
• A new API endpoint has been added for retrieving a list of document labels. (23341)
• An issue with the Net Income calculation in residuals reports has been resolved. (23441)
• Recordsets are now exported as a flat Excel or CSV file. (23395)
• An issue with the mapped discount rates not populating correctly in the First Data Wholesale TurboApp has been resolved. (23502)
• The First Data Fee Classes for the SIC code 8661 have been updated. (23558)
• The columns in the Payment widget tab on the Home Page are now sorted correctly. (23414)
• IP access restrictions are now also applied to the mobile app. (23532)
• The ELAPP TurboApp now provides options for adding "Other" equipment. (21527)
• Several missing parameters have been added to the TSYS Wholesale TurboApp. (23245)
• Status Age and Status Change notifications can now be sent to email addresses from any email field. (22429)

Released 07/15/2020 - 07/21/2020    

• The Discover Registration page has been added to the TSYS wholesale default values page. (22844)
• The View More button in the Calendar Month View now opens the Day View showing all of the day's events. (23361)
• The First Data Omaha Boarding API has been updated with new improvements and abilities as per the July API release from First Data. (22468)
• The First Data North Boarding API has been updated with new improvements and abilities as per the July API release from First Data. (22469)
• The Pricing Templates are now applied correctly in the mobile app. (23104)
• The recordset titles can now be composed using the first one, two, or three fields in the recordset. (20561)
• The lead payments tab has been updated with several new improvements. (23315)
• The Manage Lead Fields page has been updated with several UI improvements. (17370)

Released 07/08/2020 - 07/14/2020    

• The TSYS Merchant address field limit has been updated to be a maximum of 32 characters. (20714)
• The Site Info, Transaction Info, and MOTO/BB/Internet Info sections in the First Data Wholesale TurboApp are now optional. (11190)
• The "Due Date" parameter has been added to the Helpdesk API functions. (21532)
• An issue where a long CRM chat text overlaps the chat toolbar has been resolved. (23260)
• The Global Search field now shows a list of ticket types that can be searched in a dropdown. (23126)
• If the new SMS template window is closed without saving the changes a new warning message now appears asking the user to confirm the action. (23116) 
• Additional documents uploaded in TurboApp applications using the Attach Lead Files option are now saved correctly. (23294)
• The Attach Lead Files option in the TurboApp is now automatically disabled after the TurboApp gets submitted. (23314)

Released 07/01/2020 - 07/07/2020    

• The Helpdesk Ticket SLAs can now be configured to count only the business days. (197)
• An invoice can no longer be paid for twice if when it is open in two different browser tabs. (22976)
• The Mass Email popup window now includes the tab information in the recipient email field selection dropdown. (23016)
• An error found during merchant enrollment ("Unable to enroll merchant") has been resolved. (22818)
• An error preventing a user from sending mass emails ("The sender email id must be a number") has been resolved. (22945)
• An error found when creating a new lead recordset using the API calls has been resolved. (23062)
• The TurboApp percent fields no longer accept the % symbol and now allow for a maximum of 4 decimal places. (23008)
• The TSYS-ELAPP TurboApp now requires the information on Individual With Control to be entered. (22961)
• The Encytro PCI page now exports symbols incorrectly. (23705)
• The pass-through functionality has been enabled on PASO templates. (22300)