New Features

Released 01/29/2020 - 01/31/2020   

• New group settings have been added to enable automatic updating of a lead’s status whenever the related TurboApp application’s status is changed. (13580)

Fixes/Improvements

Released 01/29/2020 - 01/31/2020   

• Email placeholders can now be set up with fallback values to be used when the lead field is empty. (19550)
• The missed call indicator in the Power Dialer is now only removed then the number is called back or the Mark As Seen button is clicked. (19278)
• An issue with saving a blank field in the First Data North TurboApp has been fixed. (19830)
• An issue with submitting duplicate ELAPP TurboApps has been fixed. (20474)

Released 01/22/2020 - 01/28/2020   

• A new PCI vendor based on SecureEdge (the new ControlScan API) has been added. (15572)
• The First Data North Boarding API has been updated with new improvements and abilities as per the January API release from First Data. (19765)
• The mouse cursor now turns to a pointer when hovering over the Pending Transactions popup rows, indicating that the rows are clickable. (20373)
• The Lead Importer now provides the ability to assign groups to the imported leads. (20172)
• A UI issue with slideshow slider controls has been fixed. (20201)
• Double-clicking on the SMS icon no longer causes two SMS popups to appear but only one popup may be opened at a time. (20332)
• The Discover MIDs in TSYS Wholesale TurboApp can now be used only once. (19998)
• A column sorting issue on the My Leads page has been fixed. (20241)
• The Paya receipts no longer show the wrong account number after the number is updated on the Paya profile. (20456)

Released 01/15/2020 - 01/21/2020   

• The TurboApp dropdown menus containing the "/" character in the dropdown items can now be mapped to the lead fields normally. (20304)
• An error with scraping the merchant account information via the FD API reporting has been resolved. (20367)
• Users can now view Action and Preparation logs for imported Residuals Reports. (19313)
• The Dupe Checker no longer checks on empty lead fields when finding potential lead duplicates. (20124)
• The email and SMS payment notifications now contain links to the invoice page which shows both the Pay button and the invoice item breakdown. (20327)
• The First Data Omaha Boarding API has been updated with new improvements and abilities as per the January API release from First Data. (19766)
• The Lead Group Name and Contact Name placeholders now populate correctly on the E-Signature confirmation page. (20285)

Released 01/08/2020 - 01/14/2020   

• The Helpdesk Ticket Checklists now come with new options that require the user to enter a comment before creating a ticket or to complete a checklist item. (19064)
• Numbers containing commas as thousands separators in the imported residuals reports are now processed correctly. (20182)
• FD API schemas have been updated to reduce the likelihood of errors appearing due to monthly code updates released by First Data. (19568)
• The files imported into the CRM using the Lead Importer can now be downloaded by clicking on the file name in the imported files table. (19382)
• The Save button on the lead page is now disabled when no changes are detected. (18306)
• In issue with some Helpdesk ticket comments received via the Gmail integration getting cut off has been resolved. (20286)
• The invoices are now populating the Lead Group Name correctly. (20283)
• The Pending Transactions report no longer displays voided transactions. (19776)

Released 01/01/2020 - 01/07/2020   

• When a user replies to an email from the incoming email notification popup, the sending lead's page now opens up with the email response popup launched automatically (in cases where the users is currently viewing a different lead). (20039)
• An issue with the "Exclude Unassigned Leads" option on the My Leads page not returning the correct number of leads has been resolved. (20082)
• The AMEX Mid-Qual and Non-Qual rates are now displayed correctly under "Discount Rates" on the Merchant Details page. (20234)
• The Residuals Reports have been updated with several UI improvements. (20258)
• An issue with the system sending out duplicate Stopped Processing alerts has been resolved. (20224)
• New lead fields created using the Duplicate button are now positioned correctly at the bottom of the tab. (20203)