Your CRM provides Advanced users and Administrator users with two ways of deleting lead records: one by one, or in a batch action.
How do I delete a single lead?
You may delete a single lead record from an action available after you have opened the lead record you wish to delete. To delete, just click the Delete button in the Actions pane, visible when you have the record open.
How do I delete multiple lead records in batch?
- Select Leads:
a. Click Leads tab
b. Select Leads Filter
c. Click Search/Filter
2. The results of your filtered search will appear on the left and be sectioned by status state. Click the name of the status to expand the list of leads. You will then click the Manage Leads button within the status section to select any number of leads within the status.
- To select the needed records to delete:
a. Check the boxes next to the records you wish to delete or check the box in the upper left to select all lead records shown on the page.
b. Click Delete Selected Leads
Note: To toggle how many records you see on the page select the drop-down above the select all checkbox to display 10-1000 records at once
- Click Delete Selected Leads to delete the selected batch of leads.
Note: Admin-type users may restore deleted leads within 30 days of being deleted, after which the deleted leads will be removed permanently.
For more info about restoring recently deleted leads please see our guide.