To duplicate a lead click on the Duplicate button in the Actions widget on your lead:
A popup window will appear as shown in the below screenshot.
Use the popup to enter a new name for the lead, set a status for the new lead, and select the duplication options.
When you're done, click Duplicate and the new lead will be created:
Here is a description of the duplication options:
- Copy Assigned Users - Copies the users assigned to the original lead
- Copy Document - Copies the original's lead documents to the new lead
- Link To Original - If enabled, the new lead will show a link to the original lead in the Associated Merchant & Lead Records widget
- Copy Notes - Copies the original lead's notes to the new lead
- Assign Me - Assigns the current user to the new lead
Here is a screenshot of the link to the original lead in the Associated Merchant & Lead Records widget: