PASO Residuals Templates

Overview

PASO residuals reporting is available for supported Fiserv Omaha and North processors. Merchant Central's residuals report templates are compatible with the PASO reporting format.

This article explains how to enable PASO reporting, import and configure PASO residuals reports, create PASO templates, manage Buy Rates, and review imported residuals.

Prerequisites

Before using PASO residuals reporting, make sure that:

• You use a supported Fiserv Omaha or North processor.
• The processor has already been configured in Merchant Central.
• You have access to manage processor and residuals settings.
• You have a PASO residuals report file available to import.

PASO reporting settings pages

PASO functionality is available in several areas of Merchant Central.

To configure PASO reporting for a processor, navigate to Manage → Processors → Processor Settings.

To import a PASO residuals report, navigate to Residuals → Residuals Import.

To create or manage PASO templates, navigate to Manage → Residuals → Templates.

How does PASO reporting work?

PASO reporting allows Merchant Central to process supported Fiserv Omaha and North residuals files using the PASO reporting format.

When you import a PASO report, Merchant Central automatically identifies and calculates the applicable Report Fees, including expense and income values. You can also add Custom Fees that are not included in the imported report.

If the report contains merchants that do not already exist in Merchant Central, you can add them during the import process.

After the report is imported, you can review the merchant-level residuals data, apply residuals templates as needed, and publish the report.

Merchant Central also stores the ISO's Buy Rates after the first PASO report is imported. During later imports, the system can compare the report rates with the stored ISO Buy Rates and allow you to select which rates should be used.

Enabling PASO reporting

Before importing a PASO report, enable PASO reporting for the applicable Fiserv Omaha or North processor.

1. Navigate to Manage → Processors → Processor Settings.
2. Locate the processor you want to configure.
3. Click the pencil icon to edit the processor.
4. In the window that appears, select PASO as the report type.
5. Click Update.

PASO reporting is now enabled for the processor.

How to import and configure a PASO report

Upload the PASO report

1. Navigate to Residuals → Residuals Import.
2. Select the PASO report file you want to upload.
3. Select the PASO report type enabled for the processor. 
   
4. Click Upload. The PASO Configuration page opens and displays the automatically calculated Report Fees, including expense and income values. 
   

Add Custom Fees

The Custom Fees section appears below Report Fees. Use this section to add fees that are not included in the imported report.

1. Click Add Custom Fee.
2. Enter the fee title.
3. Select whether the fee is an expense or income.
4. Repeat these steps for any additional fees you want to add.
5. Click Next Step when you have finished configuring the fees.

How to manage new merchants during an import

If Merchant Central identifies merchants in the PASO report that do not already exist in the CRM, you will have the option to add them automatically.

1. Review the new merchants identified in the report.
2. Add the required merchants to Merchant Central.
3. After the merchants have been added, click Import to begin the import process.

How to review and publish a PASO report

After the import is complete, you can publish the report immediately or make additional changes using residuals templates before publishing it.

To review the aggregated data for each imported merchant:

1. From the navigation sidebar, navigate to Residuals.
2. Open the applicable report.
3. Select the Details tab.
4. Review the imported merchant data.

How to create a PASO template

PASO templates allow you to create rules that update PASO report rates for selected fee types. After a template is saved, it can be applied to selected users or groups to modify their rates automatically.

1. Navigate to Manage → Residuals → Templates.
2. Click Add a New PASO Template. 
   
3. Enter a name for the template.
4. Add the rules that should be used to update the applicable rates. 
   
5. Click Save.

For more information about configuring and applying templates, see Residuals Templates.

How to manage Buy Rates

When you import a PASO report for the first time, Merchant Central automatically saves the ISO's Buy Rates.

To review the saved Buy Rates:

1. Navigate to Residuals → Residuals Management.
2. Select the Buy Rates tab. 
   
3. Click the applicable report link.
4. Review the Buy Rates and edit them if needed. 
   

How to handle Buy Rate changes

When you import another PASO report with the same file name, Merchant Central compares the newly imported rates with the default Buy Rates stored for that file.

If the rates are different, you can choose whether to use the rate from the imported report or the stored ISO rate for each applicable fee type.

Apply the report rate

To replace the stored ISO Buy Rate with the rate contained in the imported report, click Apply Report Rate for the applicable fee type.

Apply the ISO rate

If you want to switch back to the stored ISO rate, click Apply ISO Rate for the applicable fee type.

After confirming that the Buy Rates are configured correctly, review the Report Fees and Custom Fees, then continue through the remaining import steps.