Currency Conversion - BETA

Overview

Residuals reports use US dollars (USD) by default. If your ISO pays agents in another supported currency, select that currency when importing a new residuals report:

The system automatically converts the residuals and displays them in the selected currency. It uses the exchange rate configured for the month covered by the imported report.

You can save and manage exchange rates on the Currency Exchange Rates page in the CRM.

Prerequisites

• The Currency Exchange Rates page is not enabled by default. Contact Support to enable the CURRENCY_CONVERSION_FEATURE feature flag for your site.
• To create and manage exchange rates, you must have the Residuals Currency Management permission enabled for your user class.

Manage currency exchange rates

To manage your currency exchange rates, go to Manage → Residuals → Currency Rates.

The page lists all saved exchange rates. Use the Currency, Active Month, and Year filters above the table to refine the results.

Use the shortcuts in the Actions column to:

• Delete an exchange rate.
• View an exchange rate's change history.
• Edit an exchange rate.

Add a currency exchange rate

1. Click Add Currency Exchange Rate.
2. Select a currency.
3. Enter the amount per USD.
4. Select the month and year when the exchange rate takes effect.
5. Click Save.

Edit a currency exchange rate

When you edit an existing exchange rate, a confirmation warning appears before you save your changes. To apply the updated rate, you must re-import the residuals report for the applicable month.

Additional notes

• Currently, only Canadian dollars (CAD) and Australian dollars (AUD) are supported. Additional currencies may be supported in the future.
• Exchange rates must currently be managed manually. Automatic exchange-rate management may be introduced in a future update.
• You can assign a default currency to a user's profile. Residuals pages display currency information based on the user's primary currency.