Fixes/Improvements
Released 03/29/2022 - 03/31/2022
- An issue with user not being able to hang up calls in the Dialer has been resolved. (32913)
- An issue with users not being able to apply the SSN formatting to a lead field has been resolved. (35286)
Released 03/22/2022 - 03/28/2022
- A discrepancy found between the Merchant Deposit values in SMS notifications and the actual deposit values in the CRM has been fixed. (34210)
- Several issues caused by incorrect loading of the Calendar page have been resolved. (35359)
- An issue with Paysafe merchant status switching from active to inactive on its own has been resolved. (35023)
- An issue with attachments missing on the lead Attachments tab in the new UI has been resolved. (35314)
- An issue with the Statements tab on the Merchant Details page now showing the downloaded TSYS statements has been resolved. (35232)
- An issue with Helpdesk tickets missing from the Viewing Tickets report table has been resolved. (33988)
Released 03/15/2022 - 03/21/2022
- Two-Factor Authentication (2FA) can now be made mandatory for all users in a specific user class. (31603)
- The Fiserv Omaha Boarding API has been updated with new improvements and abilities as per the March API release from Fiserv. (34718)
- The Fiserv North Boarding API has been updated with new improvements and abilities as per the March API release from Fiserv. (34719)
- The Edit Domain & Logo popup window on the Manage Site Domains page now includes links to preview the uploaded logo images. (35302)
- The Merchant Details page can now be configured to display group-specific contacts to merchants. (35225)
- An issue with uploading a TIF file in the Dispute Responder has been resolved. (35262)
Released 03/08/2022 - 03/14/2022
- The Status Trigger feature has been improved to ensure that unassigned users are not picked again with the round-robin user assignment method. (33464)
- The Paysafe TSYS residuals mappings now support dynamic reading of imported columns. (35031)
- An issue with dropdown menus getting cut off in the new UI has been resolved. (35019)
- The Application Options popup in the ELAPP TurboApp now shows the selected Association and Processor Sales Rep fields correctly. (35125)
- An issue with importing new e-signature data from a combined PDF application back to the lead has been resolved. (34921)
- An issue with the Last Note column in the lead report table showing "None" instead of the content of the last note has been resolved. (35259)
Released 03/01/2022 - 03/07/2022
- The Fiserv Omaha Boarding API has been updated with new improvements and abilities as per the February API release from Fiserv. (34868)
- A new endpoint has been added to the Open API which retrieves a list of lead fields from a specified lead tab. (34779)
- When a user attempts to delete a Custom Documents tab from the lead, a popup window now appears that enables the user to move the documents to another tab prior to deletion. (33658)
- An issue with Power Dialer calls being recorded even though call recording has been disabled has been resolved. (34802)
- An issue with user not being able to assign the Misc Ticket Type to other users has been resolved. (35016)