November 2021 Updates

Fixes/Improvements

Released 11/29/2021 - 11/30/2021

Released 11/22/2021 - 11/28/2021

ISOs can now receive daily reporting data and monthly statements for Paysafe merchants from both Fiserv and TSYS. (32372)
An issue with linked merchant record becoming unresponsive then the lead has 200+ recordsets has been resolved. (32828)
An issue found where lead duplication resulted in the creation of a blank lead page or page unable to load has been resolved. (32364)
An issue with chargeback dispute replies failing to submit correctly has been resolved. (32834)
The PASO Fee Verifier can now also be used after the residuals import has been completed. (32676)

Released 11/15/2021 - 11/21/2021

The CRM now logs bounced emails in lead notes and in popup notifications. (24860)
The Statements tab on the Merchant Details page can be shown or hidden for Merchant users using the Statement Download user class permission. (25357)
An issue with the lead field label reverting to brackets after a save has been resolved. (32860)
The Percentage lead fields now allow for up to 5 decimal places. (32724)
Emailing selected lead attachments now works correctly and no attachments are dropped. (32554)

Released 11/08/2021 - 11/14/2021

A new button has been added on the Esquire Application Uploads page to enable users to exclude failed records from subsequent file uploads. (32515)
The First Data North Boarding API has been updated with new improvements and abilities as per the November API release from First Data. (31973)
An issue with the scrollbar not working and lead tabs missing in the E-Signature Visual Mapping tool has been resolved. (32796)
Error messages received when updating TSYS equipment using the Helpdesk TSYS maintenance ticket have been resolved. (32682)
A column shift UI issue found on the Retrieval and Chargeback tabs of the Merchant Details page has been resolved. (32526)

Released 11/01/2021 - 11/07/2021

An issue with exported lead data shifting to incorrect columns in the generated Excel file has been resolved. (32617)
An issue with incorrect Batch Close Time being passed in TSYS TurboApp has been resolved. (32560)
The Case Number column is now displayed correctly on the Chargebacks tab for TSYS Merchants when the Merchant Data Sharing feature is deployed. (31660)
Hard-bounced email addresses are now automatically excluded from sent emails. (32548)
An issue found with mapping recordset fields for e-Signature in the Visual Mapper tool has been resolved. (32537)
An issue with TurboApp creating duplicate accounts has been resolved. (32651)