October 2021 Updates

New Features

Released 10/08/2021 - 10/14/2021

CRM users can now compare and verify buy rates for all types of residual reports. (28771)

Released 10/01/2021 - 10/07/2021

The Residuals module has been enhanced to include Automated Residuals Calculations for Fiserv Payment Facilitators. Merchant Central combines PayFac’s expense and revenue reports from Fiserv and automatically calculates their residuals so they don’t have to. (31170)

Fixes/Improvements

Released 10/29/2021 - 10/31/2021

Released 10/22/2021 - 10/28/2021

The TSYS Wholesale TurboApp has been updated with new improvements and abilities as per the October 2021 Express SDK update. (31449)
The Merchant Data Sharing will now be paused when there are too many unprocessed snapshots on the Receiver. (31588)
The length of the Company field on invoices has been extended to a maximum of 50 characters. (32420)
The "Multi Currency" field in the Fiserv North TurboApp is now only displayed when the Business Category is set to MOTO/Internet. (32433)
The Logo image is now displayed correctly on lead Invoices. (32408)
An issue with invoices being set with an incorrect due date has been resolved. (32356)
A new field for HQ MID has been added to the TSYS ELAPP TurboApp. (32340)

Released 10/15/2021 - 10/21/2021

The First Data North Boarding API has been updated with new improvements and abilities as per the October API release from First Data. (31380)
The First Data Omaha Boarding API has been updated with new improvements and abilities as per the October API release from First Data. (31382)
The lead invoice functionality has been updated with several new improvements including the ability to mark the invoice as paid. (18854)
An issue with Paysafe TurboApp attachments not being submitted along with the application has been resolved. (32098)
An issue with failed favicon upload has been resolved. (31948)
An error message received when attempting to add new equipment for TSYS MIDs with EBT has been resolved. (23070)
A discrepancy found in the Pass-Through Fees Verifier abounts has been resolved. (31480)

Released 10/08/2021 - 10/14/2021

An issue found with uploading attachments bigger than 10 MB in quick email has been resolved. (32085)
An issue with the field tooltip not showing up on the lead field has been resolved. (32237)
Rates and fees set as read-only fields in the Fiserv North TurboApp are now shown as read-only fields on the additional location pages too. (32214)
An issue with the mobile app search not working when assigning users to leads has been resolved. (32171)
Deleting leads from the Viewing Leads in Status page no longer causes the lead search to reset. (32201)
Users can now set the Helpdesk Ticket SLA in AM. (32247)
An issue with missed calls registering duplicates in Dialer Metrics has been resolved. (31988)
An issue with the "Export Per Agent" function on the Residuals page failing to complete the export has been resolved. (30487)
That batch and transaction reports for TSYS Retail and Elavon merchants now include information on terminal numbers. (29729)

Released 10/01/2021 - 10/07/2021

The TurboApp Context Bar now includes a link to the merchant and the ability to see which location the user is currently on. (31539)
An issue with applying incorrect residuals template adjustments when the 'Combine multiple merchant records into one' option is enabled has been resolved. (30014)
Attachments are no longer duplicated on the Email Details page. (32084)
The Business Type (Industry Type) is now automatically updated in the First Data Omaha Wholesale & First Data North TurboApp when the MCC code is selected. (30457)
The Timezone Autofill dropdown now populates correctly when the ZIP field is updated using the Google Maps search. (31788)
The TurboApp now supports merchant boarding to Priority Payments MX processor. (31802)
An issue with the status state trigger continuing to send follow-ups even after the status state was changed has been resolved. (31849)