New Features

Released 01/15/2021 - 01/21/2021

• The lead fields can now be configured with help tooltips that show up when users hover the lead fields. (26598)

Released 01/08/2021 - 01/14/2021

• A new template has been added for transposed TSYS residual reporting. (23180)
• Emails are no longer sent out to bounced recipients. (25660)

Fixes/Improvements

Released 01/29/2021 - 01/31/2021

• An issue with the Closed Date showing incorrectly on the Merchant Management page for users in a different time zone has been resolved. (27701) 
• An UI issue found in the lead tooltips has been fixed. (27568)
• The Details Enable/Disable button on the Manage Residuals page (Users tab) can be toggled without refreshing the page. (26958)

Released 01/22/2021 - 01/28/2021

• The File section on existing Helpdesk tickets has been updated to provide the ability to upload new files or attach existing lead files. (25652)
• The validation popups no longer appear on First Data Wholesale Amex and Discover volumes when the options are disabled on the API configuration page. (27661)
• The Control Scan SecureEdge integration now automatically boards new merchants as expected if the API setup is configured to use Sys/Prin. (27668)
• Files removed from Helpdesk ticket comments are now correctly logged in the comment history. (27369)
• The FNS # field is now set as an optional field in the First Data North TurboApp. (27753)
• The TSYS fee structure has been updated as per the PPM fees updates for January 2021. (27130)

Released 01/15/2021 - 01/21/2021

• The Open API now includes new functions for adding Helpdesk SLAs, Due Dates, and New Files. (26129)
• The Last Viewed Merchants widget rows are now clickable. (27333)
• The First Data Omaha TurboApp has been updated with several minor improvements. (27270)
• Field validation has been disabled for TurboApp applications that have already been submitted. (25606)
• An issue in the mobile app where the call in progress drops after another incoming call is dismissed has been resolved. (27341)
• The lead notes timestamps that were off by 5 hours are now showing the correct times in the mobile app. (27147)

Released 01/08/2021 - 01/14/2021

• The Chargeback tab on the Merchant Details page now includes a column for the Invoice # which can be exported to Excel or CSV. (24066)
• The Merchant tabs now show the full timestamp of when the merchant data was last retrieved from the processor. (25319) 
• The TSYS Wholesale merchant association number can now be updated from the "Update DBA & Address" maintenance ticket. (26348)
• A few issues with inconsistent padding on the Merchant Details page have been fixed. (27302)
• An issue with incorrect information being displayed on the Appointment Board has been fixed. (27457)
• Spaces and hyphens are now allowed in the Priority TurboApp Owner name fields. (20280)

Released 01/01/2021 - 01/07/2021

• The required "Amex Monthly Volume" field is now automatically disabled in the Priority Payments Wholesale TurboApp when the Amex OptBlue option is not selected. (20281)
• The Equipment section on the Account Status tab of the Merchant Details page has been updated with several UI improvements. (26831)
• The Underwriting Status table can now be searched by Sales Rep, Group, and Processor columns (26843)
• An issue with the popup notification not appearing after an E-Signature app has been signed has been resolved. (27263)
• An issue with email replies sent from the lead not being displayed as email threads in a synced Outlook account has been resolved. (26339)