Slideshows & Pop-Ups

Overview

Merchant Central enables you to create dynamic slideshows that are displayed to your users or merchant clients either on the home page or as a popup when users log in.

This feature is a powerful communication tool for promoting services to your clients, sharing updates with your team, or highlighting important company information directly within the platform.

Slideshows support multiple file formats (PNG, JPG, JPEG, and GIF) and can include clickable elements that direct users to external URLs.

Additionally, built-in tracking allows you to monitor engagement through slideshow statistics.

Prerequisites

• Access to Merchant Central with Manage Slideshows user class permission
• Prepared slide assets

How Slideshows Work

Merchant Central slideshows provide an effective way to visually draw your clients' or internal users' attention to new offers or company announcements by presenting the slideshow at the moment the user logs in.

Each slideshow can target a specific user group (e.g. merchants, sales reps, operations, etc.) and display one or more slides. Slides can play automatically or be manually navigated by the user.

Slides can also be configured with clickable hotspots that direct users to other pages, such as new offer sign-up forms, company policies, or knowledge base articles.

Every slideshow can be configured to appear only for a specific number of logins and can include an expiry date, after which it is automatically deactivated.

Slideshows can also be displayed on one of the home page tabs in Merchant Central. This display method is suitable for training materials, company workflows, or other internal documentation.

You can track user interactions with slideshows, including views and clicks, via the slideshow statistics page.

How to Create a New Slideshow

Creating a slideshow in Merchant Central can be broken down into three main steps:

1. Creating a slideshow container – A slideshow container is displayed as a popup or embedded within a home page tab, and it can play one or more slideshows. For each container, you define:
   • Container title
   • Container dimensions (height and width) and alignment (left, center, right)
   • Loop preference (enable or disable slideshow looping)
   • Active status (enabled or disabled)
2. Adding a slideshow – Within each slideshow container, you can display one or more slideshows. Each slideshow can have its own playback settings and target specific user groups. For each slideshow, you define:
   • Group title
   • User classes that will see the slideshow
   • Where the slideshow is displayed (home page or popup)
   • When the slideshow appears (e.g., on every login, every three logins, etc.)
   • Slideshow expiry date (after which it is automatically deactivated)
   • Active status (enabled or disabled)
3. Uploading slide images – For each slideshow/group, you can:
   • Upload slide images (PNG, JPG, JPEG, or GIF), one image per slide
   • Set the duration of each slide (e.g., 5 seconds)
   • Configure hotspot areas with links to other pages
   • Set the active status for individual slides (enabled or disabled)

In the following example, we demonstrate how to create a simple slideshow with two slides (shown in the image above) that present a new offering to Merchant users, along with a sign-up link on the second slide. 

☝️Before you start creating your slideshow ensure that the image assets are prepared and available for upload.

Step 1. Creating a slideshow container

To create a slideshow container:

• Navigate to Manage → Home Page → Slideshows & Pop-Ups
• Click Add New Slideshow
• Enter a Title (e.g., New Terminal Offer)
• Enter your desired width, height, and alignment settings
• Click Save 
  
• Your slideshow container is now saved. You can edit it later, if needed, using the available action shortcuts (Delete, Edit, Configure Groups). 
  

Step 2. Adding a slideshow

To add a slideshow to your container and assign it to specific group(s), follow these steps:

• On the slideshow container created in the previous step, click Configure Groups

• On the next page, click Add New Group, enter the group title and settings, select the Merchant user class, and click Add. In this example, we are creating a popup slideshow (not a slider). 
  

  💡Choose an expiry date to automatically deactivate the slideshow after a specified period.
  💡If you choose to display the slideshow in both the slider and popup, two identical groups will be created—one for each display type.

• Your slideshow and group settings are now saved. You can edit it later, if needed, using the available action shortcuts (Delete, Edit, Configure Login Based Display, Configure Slides). 
  

• On the slideshow created in the previous step, click Configure Login Based Display, choose when the slideshow will be shown to selected user classes, and save your changes. In this example, the slideshow is set to appear on every third login. 
  

  💡To show the slideshow on every login, enter 0. To show it every third login, enter 3 and select Repeat.

Step 3. Uploading slide images

Once your slideshow is set up, you can begin uploading slide images.

• On the slideshow created in the previous step, click Configure Slides.
• On the next page, click Add New Slide, select an image, enter the desired slide duration, and click Add. 
  

• Repeat the previous step for the second slide. Each slide is saved individually. The image below shows the two slides added to our slideshow, along with the available action shortcuts (Delete, Preview, Configure Triggers, Edit). 
  

  💡To change the order of slides, drag and drop them.

• Click Configure Triggers on the second slide to add a hotspot. Select Entire Image, enter the target URL, and optionally choose to open it in a new window or send email notifications. 
  
• When the second slide appears, users can click it to proceed to the sign-up form. You can also define a specific clickable area by selecting Selected Area in the trigger settings. 
  

Your setup is now complete. Merchant users will see the new slideshow the next time they log in. 

How to add a slideshow to the Home Page

To display a slideshow in a Home Page tab, follow these steps:

• Navigate to Manage → Home Page → Home Tabs
• Click Add New Home Tab
• Enter the tab name, select user class permissions, and click Add 
  
• Once the tab is created, click Add/Remove Components 
  
• Click Add New Component, select Custom Slideshow, and click Add. 
  
• On the new component click Add Slideshow, select the desired slideshow (configured for slider display), and save. 
  
• Your new tab and slideshow are now displayed on the home page. 
  

ℹ️ You can also add the custom slideshow component to existing Home Page tabs and include multiple slideshows in a single tab.

Viewing Slideshow Statistics

To track slideshow usage, navigate to Manage → Home Page → Slideshow Statistics.

This page displays a list of slides and the users who viewed or clicked them.

Use the filters at the top of the page to refine results by user class or date, or search for specific entries within the table.