Manage articles Moderate content Arrange content Customize design User permissions Settings ©Zendesk Add Glossary Help Center American English Glossary Last edited 2 years ago by Mario Pavic Publication status Managed by Control who can edit and publish this article Agents and admins Select who can manage this article Permission details Visible to Control who can see this article in Help Center Everyone Publish in section Changes affect all translations Reference Materials Additional Resources Author Jaron Jaron Labels Search Attachments No file chosen Archive article Source code 1
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6 Accordion — A web design element which can be expanded or collapsed in order to display or hide information. Accordions are typically used to display categorized information which would otherwise take up too much space on a single page. 7
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9 API — Application programming interface. 10
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12 Application — A PDF file that can be accessed from the lead. When an application is mapped to the lead, it will automatically populate with lead data and can be sent to the lead for e-signature. 13
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20 Boarding API — An interface which enables you to connect to a processor for boarding new accounts by simply adding your credentials and additional processor-specific information in your CRM. 21
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23 Browser Cache — A temporary storage location on your computer for files downloaded by your browser (also referred to as Temporary Internet Files). When you're visiting a webpage your browser checks if a copy of the files on the page is already in its cache. If it is, your browser will access the local cache (instead of downloading the files from the server) in order to make the page load faster. Clearing the cache can often resolve many browser-related issues that come up over time. 24
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