Each quarter, we present a webinar about new and updated features. Below are links for upcoming and past webinars.

Next Webinar:

• TBD

Past Webinars:

• Helpdesk (Sep 26 2024) 
  • New features covered: Categories, Outcomes, Zapier, Importer, Ticket Merge, and new Comment Notification Options.
  • View the recording in this article.
• Custom Properties (Jun 6 2024)
  • This new functionality allows custom dropdowns to show in leads, and selecting a value drives automation and perpetuates in reporting through the CRM.
  • View the recording in this article.