November 2025 Updates

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Released: 11/29/2025 - 11/30/2025

The "Password verification failed" error received on the web form when when the password contains special characters has been resolved. (PAR-1287)
An issue with users not being able to disable the "Working Hours" checkbox in the CRM Calendar has been resolved. (CGP-1323)

Released: 11/22/2025 - 11/28/2025

An issue where pay order updates were not reflected in future months and split history displayed incomplete or inconsistent data on the Residuals page has been resolved. (PAR-1221)
A few UI issues found on the Advanced Report dialog have been resolved. (CGP-1349)
An issue where the Pricing Template field in Helpdesk ticket default subjects returned numeric IDs instead of the correct template names has been fixed. (CGP-1342)
A reset button has been added to the Lead Source and Campaign settings in the web form. (PAR-1284)

Released: 11/15/2025 - 11/21/2025

An issue with the round-robin method failing to properly assign users to Helpdesk tickets has been resolved. (CGP-1286)
An issue with The Scoop page displaying an incorrect PCI status has been resolved. (PAR-1190)
An issue where managers received an incorrect “In Progress” webform link in notification emails, resulting in a 403 error when attempting to resume the form has been fixed. (PAR-1318)
A new endpoint has been added in the Merchant Central Open API that provides deletion of lead files. (CGP-1333)

Released: 11/08/2025 - 11/14/2025

Lead processor data update issues have been resolved and dropdown field default value handling improved to ensure accurate defaults, proper persistence, and correct display across new and existing leads. (CGP-1363)
An issue preventing the form header from loading on the confirmation page when submitting a Web Form from "In Progress" status has been fixed. (PAR-1317)
A few UI issues found on the Residuals and Manage Residuals pages have been fixed. (CGP-1389, CGP-1391, CGP-1374)
The Internal Server Error that appeared after deleting a Web Form and trying to generate a Web Form session from Lead page that was not reloaded has been resolved. (PAR-1303)

Released: 11/01/2025 - 11/07/2025

Resolved an issue where tiny floating-point values were not rounded to 0.00, causing some $0.00 payments to appear selectable in the residuals summary view when they should not be. (PAR-1153)
New MCC codes for Airlines and Lodging have been added to the Fiserv North TurboApp as per the latest API updates from Fiserv. (PAR-1242)
An issue where some user classes that do not have access to view residual reports could see payouts from the Homepage residuals widget has been resolved. (PAR-1269)
New DMS and SMS fee codes have been implemented and existing Package Mail fee names were updated in the Fiserv North TurboApp. (PAR-1282)