April 2025 Updates

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Released 04/29/2025 - 04/30/2025

A new option has been added to the Helpdesk Ticket Settings page, allowing admins to set a maximum number of users that can be assigned to a ticket. (CGP-238)

Released 04/22/2025 - 04/28/2025

The issue causing transferred Dialer calls to neither ring users in the group nor register as missed calls has been resolved. (CGP-442)
An issue preventing users from connecting an Outlook account for use with Helpdesk tickets has been resolved. (CGP-444)
The issue causing missing and misaligned column headers when exporting leads to an Excel file has been resolved. (CGP-454)
An issue where the default date/time value failed to appear on the new lead page has been resolved. (CGP-103)

Released 04/15/2025 - 04/21/2025

The Billed Monthly Same Day ACH and ACH Volume fees have been added to the North TurboApp. (PAR-541)
An issue that prevented users from selecting the sender in the "Send email to lead" status age trigger has been resolved. (CGP-461)
An issue with the Omaha TurboApp unexpectedly switching to North has been resolved. (PAR-542)
An issue with the Dialer window failing to load for some users has been resolved. (CGP-456)

Released 04/08/2025 - 04/14/2025

An issue with users getting assigned to the wrong group on lead creation has been resolved. (CGP-421)
The Fiserv North TurboApp "MC & VI Comm Card I/C Savings Adj" fees are now required for Pricing Pass-Thru Interchange. (PAR-599)
An issue where changing the lead status color unintentionally reset other status settings has been resolved. (CGP-493)
An issue preventing an admin from editing the 2FA option in user account settings has been resolved. (CGP-462)

Released 04/01/2025 - 04/07/2025

The Fiserv North and Omaha TurboApp pricing has been updated as per the latest API release from Fiserv. (PAR-343, PAR-344, PAR-387, PAR-489)
The names of the Amex fees have been improved for easier mapping in the Fiserv North TurboApp. (PAR-234)
The date range fields on the v2 TurboApp are now hidden until the Custom date range is selected. (PAR-388)
The Fiserv North product has been added to the Priority TurboApp. (PAR-147)