May 2024 Updates

Released 05/22/2024 - 05/28/2024

Merchant Insight Tiles are helpful stats shown on a merchant based on processor information and other CRM data, including portfolio rank, best processing day of the week, average batch, and chargeback ratio. (MRE-54)

Released 05/29/2024 - 05/31/2024

The Merchant Visibility field has been added to Helpdesk tickets to indicate if a ticket is visible to merchant users or not. (LAO-698)
An issue with users not being able to navigate to the next page of the web form has been resolved. (PRB-743)
The Lead ID column has been added on the My Underwriting page. (LAO-719)

Released 05/22/2024 - 05/28/2024

The Repay (FKA TriSource) TurboApp default values are now applied automatically based on the selected sort code. (PRB-865)
The Edit and Delete icons are now hidden from the Shared Advanced Report for users that don't have the Edit permission enabled on the report. (LAO-693)
Custom lead properties are now hidden from merchant users on the Helpdesk page. (LAO-612)
Two new fields have been added to the Fiserv North TurboApp including 'Government Controlled Merchant' and 'Merchant Country Origin'. (PRB-717)
The CSV/Excel reports generated from the User Accounts page no longer show empty columns. (LAO-90)

Released 05/15/2024 - 05/21/2024

The 'Incremental Naming for Sections' option has been added to cloneable web form sections. (PRB-866)
The Associate, Groupwide, and Systemwide permissions on the TurboApp Underwriting Status page have been updated to provide improved visibility in specific scenarios. (PRB-712)
An issue with attachments uploaded via a web form getting saved on the lead page with incorrect names and labels has been resolved. (PRB-744)
A character encoding UI issue found on the calendar widget has been resolved. (LAO-609)
A few UI issues found on the public web form page have been resolved. (PRB-907)

Released 05/08/2024 - 05/14/2024

A few UI issues found on the web form have been resolved, including a problem with the file upload button. (PRB-747)
A UI bug that caused the 'Showing' dropdown menu to be cut off on the User Accounts page has been fixed. (LAO-478)
The "Location 01: Corporate Info - When Chain Code blank we cannot input data for Chain Headquarter %" error message received in the Fiserv Wholesale TurboApp has been resolved. (PRB-812)
Lead events can now be sorted by date or task priority on the lead page. (LAO-553)
An error message received while adding the PAX S300 TransIT equipment in the ELAPP TurboApp has been resolved. (PRB-808)

Released 05/01/2024 - 05/07/2024

New fields have been added to the Fiserv North TurboApp for Card Brand Fee Tiers (Visa, MC, Discover, and Amex). (PRB-719)
A popup alert is now shown when a completed E-Signature document differs from the one originally generated from the lead page. (PRB-274)
A reporting discrepancy found in the merchants/mid/deposits API endpoint has been resolved. (RAR-645)
An issue with users not being able to upload or copy images to an email template has been resolved. (LAO-617)
If a user tries to create a ticket for a merchant that has no account information a warning message is now shown and the ticket is not created. (LAO-42)