February 2024 Updates

Released 02/22/2024 - 02/29/2024

An issue with the Web Form Copy button clearing the fields it was meant to copy has been resolved. (PRB-320)
A missing Clover equipment option has been added to the Fiserv North TurboApp. (PRB-312)
An issue with users not being able to attach existing lead files to a Helpdesk ticket has been resolved. (LAO-354)
An issue with disappearing PASO Custom Fees has been resolved. (RAR-393)
An issue with the North TurboApp AMEX OptBlue Transaction Fees not being sent when Flat Rate (Simple) is selected has been resolved. (PRB-248)

Released 02/15/2024 - 02/21/2024

The missing FSC Y48 and FSC 0FK fees have been added to the Fiserv North TurboApp. (PRB-361)
An issue with users not being able to log in using iPhone facial recognition has been resolved. (POR-39)
An issue with Helpdesk tickets failing to open when ticket attachments are not set with a label has been resolved. (LAO-177)
The PIN Debit Application Fee has been added to the TSYS ELAPP TurboApp. (PRB-288)
An issue with calls placed using the mobile app getting unexpectedly disconnected has been resolved. (POR-116)

Released 02/08/2024 - 02/14/2024

A few discrepancies found in the Daily Batches data exported to a Excel/CSV file have been resolved. (RAR-161)
The Email icon no longer appears on lead file attachments if the attachment label doesn't allow user to send the document out. (LAO-89)
An issue with inactive merchants getting activated by the system even though they don't have a data source has been resolved. (RAR-272)
A TurboApp issue with submitting merchants in Virgin Islands has been resolved. (PRB-342)
An issue with a linked mailbox disconnecting from Helpdesk on its own has been resolved. (LAO-109)

Released 02/01/2024 - 02/07/2024

The Web Form settings popup window has been updated with several improvements. (LAO-221)
An issue with the lead filter failing to apply the selected filters correctly on the My Leads page has been resolved. (POR-102)
An issue with users receiving duplicate notifications for missed calls has been resolved. (POR-87)
An issue with users not being able to select the country in the NMI maintenance helpdesk ticket has been resolved. (LAO-252)