New Features
Released 03/01/2019 - 03/07/2019
- A new option has been added on the Helpdesk tickets to automatically notify all associated users on the new ticket. Also when new comments are added to a ticket, the notification box will automatically show only the users who were selected in the previous comment, or when the ticket was created. (15990)
- A new button is now shown in the top-right corner that allows a user to automatically clear multiple notification popups. (15808)
Fixes/Improvements
Released 03/22/2019 - 03/28/2019
- The Lead Importer now validates special field types such as number, phone, and email before updating existing leads. (16574)
- The Campaign, Source, and Group parameters are now set as optional parameters in the API Lead Create function. (16546)
- When the "View As..." link is clicked the focus now automatically moves to the auto-complete dropdown to select a user. (16604)
- The Recurring Line Items Description column now shows the correct number of line items. (16624)
- The email which is sent out after the Lead Importer completes a new import now contains additional information on the import including a link to the report which shows the leads that failed to import. (16558)
- Changes made to the Lead Group setting are now logged and shown in the activity log report. (14396)
- The Power Dialer ring and line busy signals have been improved. (15955)
- The Power Dialer now shows a notification bar if the incoming call ring sound is not enabled. (16479)
- An issue with incorrect datatable sorting and totals calculation on the Dialer Metrics page has been resolved. (16614)
- The file email and delete actions on the Lead attachments tab now appear immediately after a file is generated, and not only after a page reload. (16537)
Released 03/15/2019 - 03/21/2019
- The API Token management tab UI has been updated with several improvements. (16349)
- The Seasonal Merchant TurboApp radio button is now correctly mapped to the lead. (16531)
- If the Helpdesk Ticket notification is sent to an external email address, then only the latest comment will be sent. (16443)
- A new option has been added to the Status Age trigger settings to count only the business days in order to avoid sending notifications during weekends. (14596)
- An issue with the slides in a Slideshow not appearing in the correct order has been resolved. (16362)
- When a user changes the "MapSpecial" type back to "Default" for a field mapping on the Form Mappings page the "Save" button is now displayed as expected. (16497)
- The validation of Lead number fields has been improved so that users are not able to add non-numeric characters. (19096)
Released 03/08/2019 - 03/14/2019
- When a lead is automatically linked to the merchant then the users assigned to the lead will also be assigned to the merchant. (16304)
- The First Data Omaha Boarding API has been updated with new improvements and abilities as per the March API release from First Data. (15637)
- The First Data North Boarding API has been updated with new improvements and abilities as per the March API release. (16191)
- The group deletion procedure has been improved making it easier to re-assign users and user classes to a new group. (13756)
- An issue with approval notification emails being sent out before the account has been approved by First Data North has been resolved. (16387)
- The error message ("An internal error has occurred. Please contact support.") reported in the First Data Retail TurboApp has been resolved. (16464)
- The Helpdesk TSYS DBA & Address ticket now allows several new symbols to be used in the DBA name and address. (16476)
- When a merchant is linked to a lead by the system, users assigned to the lead will be assigned to the merchant at their default split %. (16305)
Released 03/01/2019 - 03/07/2019
- New Lead API calls have been added for retrieving the lead campaign, source, and status activity information. (16179)
- When the 'Access To Payment History' permission is added to a specific user class then the Payments tab will be automatically enabled for that class. (15804)
- When an item is selected in a dropdown the focus now moves to the next field automatically. (15497)
- The Documents page now shows the download and preview icons for each document. (15770)