Merchant Central administrators can monitor user activity in real time through the Who is Online Activity page. This page provides detailed information such as the URL accessed, last login time, last activity time, browser, and operating system used.
Administrators can also search for user activity within a specific time interval and have the option to remotely sign other users out of the system.
To open the page go to Manage > Users & Groups > User Activity History:
ℹ️You can also access the page from the User Accounts page (Manage > User Accounts) by clicking the User Activity History button.
The page contains three reports including Users Online, User Activity Overview and Activity Lookup:
Users Online Report
The Users Online report shows a list of users currently logged into your site as well additional related information for each user as shown in the below image:
Use the drop-down menu on the left to limit the number of entries shown per page. To filter through the report table using a specific phrase, enter the phrase into the provided search box on the right and hit Enter. The table will refresh automatically and show only the rows containing the entered phrase.
If necessary, you have the option to immediately log out any user listed in the report by clicking the Boot button for that user.
User Activity Overview
The User Activity Overview report shows a list of users who have recorded activity on the site within the last 24 hours:
By clicking the View button for any user listed in the report you can view a more detailed activity report for that user covering a 30-day time period:
Activity Lookup
The Activity Lookup report allows you to look up user activity within a specific time period. After selecting the user in the user selection box, select the start and end dates for your lookup and hit the Go button. Your report will refresh automatically and display the required information: