Sometimes an ISO needs to be proactive in keeping track of important events that occur on merchant accounts. IRIS has a functionality - Deposit Exceptions, which will show you memos that may warrant a contact to the merchant or further attention.
You can reach Deposit Exceptions from the Tools tab. If there is a merchant with a memo that matches the deposit exceptions term, it will appear in this list. This report is also filterable by Group, User, and Month:
By default, this area is set up to track commonly used phrases and terms that come through on the Memo's section of a merchant account however if needed ISO's may also add their own custom terms to this list. For more information please see our article on Managing Deposit Exception Keywords.