Here are the steps to configure the TSYS Integration, which allows boarding and reporting for TSYS direct (wholesale) portfolios.
Request Setup from TSYS
- Contact your RM to request boarding and reporting (details below) for your portfolio and IRIS.
- TSYS will contact IRIS with the necessary credentials and information.
The following files (with sample naming structure shown below) should be enabled to go to the SFTP:
|ISO Residual File||IRISCRMP.1234_RESIDUAL_MMDDYYYY_HHMMSS.TSYSO|
|8 pm Daily Detail File||IRISCRMP.1234_DAILY_8PM_ACH_MMDDYYYY_HHMMSS.TSYSO|
|Bi-Hourly ADF File||IRISCRMP.1234_BIHOURLY_ADF_MMDDYYYY_HHMMSS.TSYSO|
|Midnight Daily Detail File||IRISCRMP.1234_MDNGT_DDF_MMDDYYYY_HHMMSS.TSYSO|
|ACH Balancing File||IRISCRMP.1234_CF_BALNCNG_MMDDYYYY_HHMMSS.TSYSO|
|ACH 310 File||IRISCRMP.1234_ACH310_MMDDYYYY_HHMMSS.TSYSO|
|Visa Downgrade File||IRISCRMP.1234_VS_DGRADE_MMDDYYYY_HHMMSS.TSYSO|
|MC Downgrade File||IRISCRMP.1234_MC_DGRADE_MMDDYYYY_HHMMSS.TSYSO|
|Discover Downgrade File||IRISCRMP.1234_DS_DGRADE_MMDDYYYY_HHMMSS.TSYSO|
|Merchant Detail File||IRISCRMP.1234_MERCH_DTL_MMDDYYYY_HHMMSS.TSYSO|
|Case Action File||IRISCRMP.1234_CASE_ACTION_MMDDYYYY_HHMMSS.TSYSO|
|Concatenated PDF Statement File||IRISCRMP.1234_CCAT_STMT_PDF_MMDDYYYY_HHMMSS.TSYSO|
|PPM Pricing Profile Extract File||IRISCRMP.1234_MERCH_PRICING_MMDDYYYY_HHMMSS.TSYSO|
|PPM Profitability Totals File||IRISCRMP.1234_MBE_PROFIT_MMDDYYYY_HHMMSS.TSYSO|
|PPM Fee Item Totals File||IRISCRMP.1234_MBE_FEE_VOL_MMDDYYYY_HHMMSS.TSYSO|
|PPM to ERG Merchant Xref File||IRISCRMP.1234_ERG_XREF_MMDDYYYY_HHMMSS.TSYSO|
|PPM ERG Extract File||IRISCRMP.1234_ERG_EXTRACT_MMDDYYYY_HHMMSS.TSYSO|
To pull in the info from the SFTP, ensure the following tasks are set at Manage > Administration > System Admin Settings > Manage Scheduled Tasks.
TSYS - Batches & Transactions - 8 am every two hours;
TSYS - Account Information - 8:05 am daily;
TSYS - Chargebacks & Retrievals - 8:10 am daily;
TSYS - Statements - 8:30 am on 2nd, 3rd, and 4th days;
Boarding & Real-Time Account Changes
1) Get the PPM pricing templates spreadsheets from mReports, list of associations, and ERG names and provide to IRIS support.
2) Submit your TSYS project to enable these commands that will handle boarding new merchants to TSYS Express and PPM as well as the ability to make real-time account changes for existing merchants:
TSYS Express commands:
Boarding a Merchant to TSYS
To board an account to TSYS, click the Board Merchant button on a lead.
This will launch TurboApp, where you can enter the remaining required merchant information and then submit the application to the processor:
Viewing Daily Batches With Transactions
To view the daily batches with transactions go to the Merchant Details page and click on the Batches tab:
There is also a Deposits tab.
When comparing the Deposits and Batches from mReports to IRIS, there is a one day delay in the reporting. (i.e. May 13th in mReports appears as May 14th in IRIS).
Also, if the batch figures do not match, the difference will be any chargebacks that have occurred as they are accounted for within the batch view of IRIS.
To view the merchant’s account status information which is retrieved from TSYS open the Account Status tab.
Within the tab, there are several accordions which you can expand in order to view the different types of information: