Your CRM Dialer has the ability to use your phone numbers to make and receive calls.
For more information on how to buy a number to use in the CRM please see this article.
To learn more about local presence please see this article.
To port your existing phone number to call in and out of the CRM, download and fill out the attached file below and send to the CRM Support.
Forwarding of your existing phone number to ring a phone number in the CRM is configured in your current carrier's system.