The Email Domain Checker is a convenient tool that lets you check on the health of the email domains and addresses that are used to send emails from the CRM.
The checks are performed by automatically looking up SPF, DKIM, and DMARC records for all email addresses that have been used to send emails from the CRM in the past.
This includes users' emails, group emails, status trigger emails, and site settings email.
In order to make sure that your emails are being delivered correctly to the recipients it is important to keep your SPF, DKIM, and DMARC records properly configured and up to date.
Using the Email Domain Checker
To open the Email Domain Checker navigate to Manage > Administration > Email & SMS > Email Domain Check.
The Email Domain Checker page shows a report with email addresses that have been checked in the past.
The records that failed the check are shown with a red X in the report.
You can use the View Details button to see more information on why an email address failed its check.
Use the Change button to open the settings page where the email address can be modified:
To run a new check, click on the Run Domain Check button and click OK to start the check:
Once the check is completed a confirmation message will be shown: