The Global Download System (GDS) integration enables you to create terminal files for First Data merchants. The files are created by using the "Build a File (AUTO - First Data)" ticket type in the Helpdesk.
To have this feature set up, please email your GDS username and password to firstname.lastname@example.org.
Once live, navigate to the Helpdesk, create a new ticket and select the "Build a File (AUTO - First Data)" ticket type:
The ticket will now automatically show the build options. Link the ticket to the merchant, select the FD 100ti w/ FD 35 pp (EMV) or the FD 130 terminal, choose if the application is Retail or Restaurant, and select the application parameters:
Finally, click Add Ticket and you will be provided with the Terminal ID, Application ID, and Device ID: