IRIS CRM Helpdesk tickets provide you with the ability to copy and paste images when creating or editing tickets. Including images in tickets will help clarify any issues that may arise from only using text.
It is one more way IRIS helps ISOs run their day-to-day operations.
To include an image on a ticket, simply copy the image and paste it into the comments field and it will display as an attachment:
When you save your comment it will show on the note together with a thumbnail of the image:
To see an enlarged preview of the image and the option to download simply click on the image thumbnail: