Here are the steps to create a new user account in your CRM:
1. Navigate to Manage > User Accounts and click Add New User:
2. Enter the user's information and click Create User:
- The password is auto-generated by default and sent to the user upon creation of the account. To prevent the email from going out to the new user with the auto-generated password, uncheck the Send temporary password option, and enter a password.
- If a temporary password has been emailed to the new user, the user account will appear as inactive until the user clicks on the activation link provided in the email and signs in for the first time.