The First Deploy integration enables you to create terminal files for First Data Omaha merchants. The files are created by using the "Build a File (AUTO - First Data)" ticket type in the Helpdesk.
To have this feature set up, please email your First Deploy username and password to email@example.com. The User ID and Password must work at https://www.firstdeploy.com.
If using GDS for FD100-ti or FD130 terminals, see: https://help.iriscrm.com/hc/en-us/articles/115012872328-GDS-Setup-And-Usage-Guide
Optional Dejavoo Setup
Using this integration you can create file builds directly to Dejavoo (not through First Deploy) for Z8 and Z11 terminal models, and soon the Z9.
1) The login must work at https://dvmms.com/steam/login.aspx
2) User must be set to "Technical Service" within MMSx.
3) Terminal Profiles (TPN) must exist in MMSx. The Terminal Profiles can be found by expanding the Model and clicking on the terminal number to the right of the template:
4) After confirming the above items, you will navigate to Manage > Administration > Integrations > Dejavoo Settings to input the credentials and terminals. You will validate each before saving. The password will be automatically updated by the system as needed.
Once live, navigate to the Helpdesk, create a new ticket and select the "Build a File (AUTO - First Data)" ticket type:
The ticket will now automatically show the build options.
Link the ticket to the merchant, select the VX 520 terminal, choose if the application is Retail or Restaurant, and select the application parameters:
Note: To use the IP option in the build, a Datawire login must be added to the site. For more information, see Datawire Integration Guide.
Finally, click Add Ticket and you will be provided with the Terminal ID, Application ID and Device ID: