To update the TSYS equipment status follow these easy steps:

1. Create a new ticket in Helpdesk with the "TSYS - Update Equipment Status (Auto)" ticket type, select the merchant and the equipment to be updated, and click Create Ticket: 

2. On the next page select the new status and click Update Status:

3. The equipment status will now be updated and you can view the outcome of the operation in the ticket comments section: