To update the TSYS equipment options follow these easy steps:
1. Create a new ticket in Helpdesk with the "TSYS - Update Equipment (Auto)" ticket type, select the merchant and the equipment to be updated, and click Create Ticket:
2. On the next page review and update the equipment options as needed and click Edit Equipment:
3. The equipment will now be updated and you can view the outcome of the operation in the ticket comments section:
You can also initiate the update procedure from the Account Status tab on the Merchant Details page, using the edit icons in the Actions column: