To update the TSYS merchant's DDA information follow these easy steps:
1. Create a new Helpdesk ticket with the 'TSYS - Update DDA (Auto)' ticket type, find and select the merchant in the DBA/MID search field, and click Add Ticket:
A new page now opens up showing the merchant's DDA information:
2. Use the buttons in the Actions column to add, edit, or delete the DDA information.
After you complete the edits click Continue to submit your changes:
3. The update request is now sent to TSYS and a new ticket is created with Resolved status.
The ticket includes a System comment which provides a summary of the changes, including the TSYS response code: